# Manage or cancel your subscription

> Sign in, open Settings, and under Your Plans tap Cancel Subscription. It opens the Stripe billing portal, where you manage or cancel Host Pro.

## 1. Sign in

Sign in to Quizzy with the email address you subscribed with.

## 2. Find your plan

Tap the cog icon (**Settings**) at the top of the page, and scroll to **Your Plans**. Your host screen at [quizzy.earth/host](https://quizzy.earth/host) always has it.

## 3. Open the billing portal

Under your plan, tap **Cancel Subscription** to open Stripe’s billing portal. Nothing is cancelled until you confirm it there.

## 4. Make your changes

Make your change in the portal, such as cancelling, then use its link back to Quizzy.

> **Note:** When you cancel, you keep Host Pro until the end of the period you’ve paid for, then you’re back on the free plan.

## Questions

### I paid, but Quizzy says I’m on the free plan

Check you’re signed in with the email you paid with. If you are, tap **Restore purchase** on the [pricing page](https://quizzy.earth/pricing) and enter that email and the code Quizzy sends you.

### Why don’t I see Cancel Subscription?

It only appears for a Host Pro subscription. An Event Pass is a one-off payment that ends 4 days after you bought it and never renews, so there’s nothing to cancel. If your plan shows as Free, check you’re signed in with the email you paid with.

### What if the billing portal doesn’t open?

If Quizzy says “We couldn’t open billing. Check your connection and try again.”, check you’re online and signed in, then tap **Cancel Subscription** again.

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Updated: 2026-10-15

Source: https://quizzy.earth/help/manage-subscription