QUIZZY
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  • Host your first live quiz
  • How players join a game
  • What is Quizzy?
  • Change the order of your questions
  • Edit, duplicate or retire a saved quiz
  • Import questions from a spreadsheet
  • Make a quiz from a YouTube video
  • Make a quiz with AI
  • Change your game settings
  • Let a friend host your quiz
  • Play a knockout quiz
  • Remove a player from your game
  • Fix TV connection problems
  • Put your quiz on the TV
  • Free, Host Pro and Event Pass compared
  • How much does Quizzy cost?
  • Manage or cancel your subscription
  • Add students and save a class
  • Cards not scanning? Fix Classroom Mode problems
  • Exit tickets and quick checks with survey mode
  • Get a report of your class’s answers
  • Print answer cards for a class
  • Quiz a class without student phones
  • Run a lesson with printed cards
  • Set a quiz as homework with a link
  • Show an explanation after each question
  1. Help›
  2. Plans & billing›
  3. Manage or cancel your subscription

Manage or cancel your subscription

Sign in, open Settings, and under Your Plans tap Cancel Subscription. It opens the Stripe billing portal, where you manage or cancel Host Pro.

Updated October 15th, 2026

  1. 1

    Sign in

    Sign in to Quizzy with the email address you subscribed with.

  2. 2

    Find your plan

    Tap the cog icon (Settings) at the top of the page, and scroll to Your Plans. Your host screen at quizzy.earth/host always has it.

  3. 3

    Open the billing portal

    Under your plan, tap Cancel Subscription to open Stripe’s billing portal. Nothing is cancelled until you confirm it there.

  4. 4

    Make your changes

    Make your change in the portal, such as cancelling, then use its link back to Quizzy.

When you cancel, you keep Host Pro until the end of the period you’ve paid for, then you’re back on the free plan.

I paid, but Quizzy says I’m on the free plan

Check you’re signed in with the email you paid with. If you are, tap Restore purchase on the pricing page and enter that email and the code Quizzy sends you.

Why don’t I see Cancel Subscription?

It only appears for a Host Pro subscription. An Event Pass is a one-off payment that ends 4 days after you bought it and never renews, so there’s nothing to cancel. If your plan shows as Free, check you’re signed in with the email you paid with.

What if the billing portal doesn’t open?

If Quizzy says “We couldn’t open billing. Check your connection and try again.”, check you’re online and signed in, then tap Cancel Subscription again.

See plans

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